Submitting your electricity readings regularly ensures that your electricity bills are accurate and reflect your actual consumption. In Portugal, most electricity suppliers provide easy and convenient methods for submitting readings, which can help avoid estimated billing and unexpected costs. This guide will walk you through the step-by-step process of submitting your electricity meter readings to Portuguese energy suppliers, including EDP, Iberdrola, Galp Energia, Gold Energy, and others.

1. Understanding Your Electricity Meter

Types of Meters in Portugal

Portugal uses several types of electricity meters, and it’s important to identify which one you have:

• Analog Meters: Feature a rotating dial where you need to record the numbers shown.
• Digital Meters: Display readings electronically, usually on an LCD screen.
• Smart Meters: Automatically send readings to the supplier but still allow for manual submissions if needed.

For more information on the types of meters and how to read them, visit E-Redes, the main electricity distributor in Portugal.

How to Read E-Redes Meters

Electromechanical Meters

• All readings are visible on the electromechanical display.
• Only record the numbers to the left of the comma, ignoring the red numbers.
• Simple Rate Meters: Have one register only.
• Bi-Hourly Meters: Have two registers, showing values with the symbols ? (off-peak hours) and ? (peak hours).
• Tri-Hourly Meters: Display three registers, showing ? (off-peak hours), ^ (peak hours), and ? (full hours).

Static Meters

• Information is displayed on a digital screen, cycling through consumption data automatically.
• Simple Rate: Displays as “Energia Ativa – HV”.
• Bi-Hourly Rate: Shows “Energia Ativa – HV” (off-peak) and “Energia Ativa – HC” (peak hours).
• Tri-Hourly Rate: Displays “Energia Ativa – HV” (off-peak), “Energia Ativa – HP” (peak hours), and “Energia Ativa – HC” (full hours).

Smart Meters

• These meters communicate automatically with E-Redes.
• You will receive SMS confirmation once automatic readings are enabled.
• If not, manual readings can be taken using the digital display with the following codes:
  • 1.8.1: Consumption during off-peak hours
  • 1.8.2: Consumption during peak hours
  • 1.8.3: Consumption during full hours

2. When to Submit Your Readings

Most electricity providers recommend submitting your meter readings monthly, typically between 20th and 25th of each month. Check your electricity bill or supplier’s website for specific deadlines.

3. How to Submit Your Electricity Meter Readings

1. Online Portals and Apps

• Most suppliers have websites and mobile apps where you can easily submit your readings.
• Simply log in, navigate to the meter reading section, and enter the current reading.

2. Phone Services

• Submit your reading to E-Redes by calling 800 507 507, a free service.
• Keep your customer number and meter reading handy before calling.

3. SMS or Email

• Some suppliers allow submissions via SMS or email.
• Follow the specific format provided by your supplier to ensure your reading is recorded correctly.

4. Automatic Submissions with Smart Meters

• If you have a smart meter, it might automatically transmit your usage data to the supplier.
• However, manual submission is still possible if you notice discrepancies.

4. Different Electricity Providers in Portugal

Here are some of the major electricity providers in Portugal along with their links for submitting readings:

• EDP Comercial: EDP offers a robust online platform and app for submitting meter readings.
• Iberdrola: Accepts meter readings via their online portal and customer service line.
• Galp Energia: Offers an app and phone service for reporting electricity consumption.
• Gold Energy: Provides multiple methods including phone, app, and online submissions.
• Endesa: Allows meter readings through a dedicated app and customer support.
• Coopérnico: A cooperative energy provider that also accepts meter readings via their website.

5. Avoiding Common Mistakes

• Ensure you submit the reading within the specified timeframe.
• Double-check the accuracy of the numbers before submission.
• If using an app or online portal, make sure you receive a confirmation message.

6. How Immo Lusitania Can Assist You

At Immo Lusitania, we assist our clients not only in finding the perfect property in Portugal but also in managing practical aspects of everyday life, including:

• Helping you set up utilities, including electricity and gas services.
• Providing guidance on submitting meter readings to avoid billing issues.
• Connecting you with trusted professionals for property management and utility maintenance.

Contact us today!

7. Conclusion

Regularly submitting your electricity meter readings is a simple yet important step to ensure accurate billing and avoid unexpected costs. By following the guidelines of your supplier and utilizing online tools, you can manage your electricity expenses effectively. At Immo Lusitania, we are here to support you in every aspect of moving to and living in Portugal, from property search to utility management.

Disclaimer

This article is for informational purposes only and does not constitute legal, financial, or professional advice. Immo Lusitania recommends consulting with your electricity supplier or a utility expert for personalized guidance.