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treet lighting is essential for safety security and quality of life in neighborhoods across Portugal Whether you are a resident or a property owner knowing how to report a streetlight thats not functioning can make a big difference in your local community

How to Report Public Street Lights Not Working in Portugal

March 25, 2025

Street lighting is essential for safety, security, and quality of life in neighborhoods across Portugal. Whether you are a resident or a property owner, knowing how to report a streetlight that’s not functioning can make a big difference in your local community.

For those living or investing in Portugal—especially new homeowners, holiday home owners, or future residents working with Immo Lusitania—this guide offers a step-by-step walkthrough on how to quickly and efficiently report faulty public lighting using the E-REDES Balcão Digital portal.

Why Reporting Broken Street Lights Matters

Proper street lighting helps to:

  • Improve road safety and pedestrian visibility
  • Deter vandalism and theft in residential areas
  • Enhance the appeal and security of your property at night

Especially in residential real estate zones, a functioning street light network is important for both livability and property value.

Step-by-Step: How to Report a Public Light Issue via E-REDES

The E-REDES public lighting portal makes it easy to report a problem online. Here are the steps:

1. Visit the Reporting Website

Go to: https://balcaodigital.e-redes.pt/anomalies/public-light

2. Click on “Participar anomalia de iluminação pública”

This opens the reporting form where you can enter the information about the broken light.

3. Locate the Faulty Light

You can use the interactive map to zoom in and pinpoint the exact streetlight that is not working.

  • Click on the pole or light icon on the map to select it.
  • If the light you’re reporting isn’t on the map, you can manually input the address or coordinates.

4. Provide Details of the Problem

Describe what’s wrong:

  • Light not turning on
  • Flickering light
  • Light stays on during the day

You can also upload a photo of the issue for clarity.

5. Submit Your Report

After confirming the details, click submit. You can optionally include your email address to receive updates about the status of the issue.

Immo Lusitania: Your Real Estate Expert in Portugal

When buying property in Portugal, Immo Lusitania is your dedicated partner. From helping clients find dream homes and luxury villas to assisting with relocation, renovations, and even neighborhood integration, our service goes beyond just real estate transactions.

Why It Matters for Property Owners

Whether you own a holiday home in the Algarve or are relocating to a townhouse in Cascais, maintaining the quality of your surrounding infrastructure enhances not only your safety but also your property’s long-term value.

At Immo Lusitania, we work closely with trusted property managers, villa caretakers, and local professionals to ensure all aspects of your home ownership journey are supported—even reporting faulty street lighting.

👉 Looking to buy real estate in Portugal?

Contact Immo Lusitania today for expert advice, exclusive listings, and full-service support.

Conclusion

Keeping your neighborhood safe and well-lit is a shared responsibility. Thanks to the E-REDES digital portal, it’s now easy to report public lighting issues anywhere in Portugal. By staying proactive, residents and property owners can ensure their communities remain welcoming, secure, and vibrant.

Disclaimer

This article is for informational purposes only. Immo Lusitania is the real estate expert and has trusted partners who can assist with all aspects of moving to and investing in Portugal. We recommend consulting with utility and local government professionals for official actions. Our team will help you find the appropriate experts to guide you through the process.

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