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Row of yellow CTT Locky parcel lockers in Portugal, providing secure, 24/7 self-service delivery options for expats and online shoppers.

CTT Locky: Portugal’s Smart Locker Solution for Expats

June 18, 2025

As Portugal continues to modernize and digitalize everyday services, one standout innovation is the Locky locker system, launched by CTT (Correios de Portugal)—the country’s national postal and logistics provider. For expats, remote workers, and busy families relocating to Portugal, Locky offers a convenient, secure, and flexible way to receive parcels.

Whether you’re ordering from Amazon, a Portuguese retailer, or receiving documents and care packages from abroad, here’s how CTT Locky lockers simplify life in Portugal.


What Is Locky?

Locky is a self-service parcel locker network developed by CTT, allowing users to send or receive packages without having to visit a post office or stay home waiting for delivery.

Locky lockers are found throughout Portugal in easily accessible locations such as:

  • Shopping centers
  • Supermarkets (like Pingo Doce, Continente)
  • Gas stations
  • Parking lots
  • Train stations

There are now over 1,000 Locky points across the country, making it one of the fastest-growing delivery options in urban and rural areas.


How Does It Work?

  • 📦 When ordering online, choose CTT Locky as the delivery option.
  • 📲 You’ll receive a text or app notification when your package is delivered.
  • 🔐 Enter the code or scan the QR to unlock your locker and collect your parcel.
  • ⏰ Packages are stored securely and can be collected 24/7 (for most lockers).

Real-World Experience: How a User Made Locky Work Seamlessly

One of our expat community members recently shared this:

“Last week I read with interest this group’s discussion about Locky! I needed to order something from Amazon ES. Rather than select Locky at checkout, I went onto the CTT site and created a permanent virtual Locky address. CTT allocates you a fixed Locky address (in Lisbon), which you can use for virtually any online service or delivery. Your package first arrives at that Lisbon hub, and the next day it’s delivered to your chosen local Locky box. It effectively adds just one day to the delivery but eliminates the hassle of waiting at home or managing unpredictable delivery windows.”

This method offers an added layer of convenience and flexibility—especially for digital nomads or those in temporary housing.


Benefits of Using CTT Locky

  • No more missed deliveries
  • 🚶 Pick up at your convenience, including weekends or after work
  • 🔐 Secure storage with camera-monitored systems
  • 🌍 Multilingual app—great for expats
  • 📦 Easy returns and send-outs (you can use Locky to ship, too!)

CTT also offers Locky integration with their mobile app, so you can track, manage, and even redirect parcels from your phone.


Why Locky Is Great for Expats

For newcomers and international buyers settling into Portugal, Locky lockers remove a lot of everyday stress:

  • 🏠 No need to wait at a rental, Airbnb, or temporary home for packages
  • 🌐 Use a stable delivery address even before you find your permanent home
  • 💬 Multilingual notifications and simple interface
  • 🧳 Great for ordering essentials or furniture while you relocate

This is especially helpful for people using services like IKEA Portugal, Worten, or even ordering documents and packages from abroad while still setting up a local address.


How to Find and Use Locky

  • 🗺️ Visit: https://www.ctt.pt and search “Locky”
  • 📱 Download the CTT app or use the Locky app
  • 🔍 Find the nearest locker using your postal code
  • 📦 Track your delivery status in real time

You can also drop off prepaid packages directly at Locky lockers, saving time at post offices.


Immo Lusitania Tip: Use Locky When Buying or Renovating a Property

If you’re working with Immo Lusitania and relocating to Portugal:

  • 🧰 Use Locky for receiving renovation materials or décor samples
  • 🗝️ Great for second-home buyers who need a delivery point
  • 📦 Convenient for property managers accepting deliveries on your behalf

We often recommend Locky to our international clients who are temporarily in Portugal while searching for their dream home, or to those coordinating long-distance renovations in the Algarve or Alentejo.


🧳 Bonus Travel Tip: Stay Connected With Airalo

Need to access Locky notifications or QR codes while traveling? Stay connected with an Airalo eSIM—perfect for expats and digital nomads in Portugal.

👉 Get it now: https://airalo.pxf.io/c/6189874/2071037/15608


📩 Moving to Portugal?

Immo Lusitania is your trusted buyer’s agent and relocation partner. We do more than find homes—we help you integrate, from daily logistics to long-term living.

📩 Email Ferdi Van Duijvenbode (EN, PT, NL): ferdi@immolusitania.ch
📩 Nadia (Swiss DE, DE): nadia@immolusitania.ch
📩 John (FI, SV): john@immolusitania.ch
🌐 Or contact us here
📆 Book a video call or message us via WhatsApp (see button on homepage)

We make buying and living in Portugal seamless—from mailboxes to mansions.


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⚠️ Disclaimer

This article is for informational and entertainment purposes only. Immo Lusitania works with certified professionals and can help connect you with trusted experts.

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